Privacy Policy

SocietyEase ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the SocietyEase mobile application.

1. Information We Collect

We collect only the information necessary to provide our services:

a) Information You Provide

• Full Name
• Email Address
• Phone Number
• Society Name / Flat Details
• Complaint details submitted by you

b) Account Information

• Login credentials (secured and encrypted)
• Profile information

We do not collect sensitive personal data such as financial information, health information, or government IDs.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Allow you to submit and track complaints
• Share society notices and event updates
• Communicate important information related to your society
• Improve the app experience

We do not sell, rent, or trade your personal information.

3. Data Sharing

Your information is only visible to:

• Authorized society administrators
• Authorized committee members
• Our internal support team (only when required)

We do not share your data with third parties for advertising or marketing purposes.

4. Data Storage & Security

We use secure servers and standard security practices to protect your information.

While we take reasonable steps to protect your data, no system is completely secure. However, we continuously work to maintain appropriate safeguards.

5. Account Deletion & Data Removal

You may request deletion of your account and personal data at any time by:

• Using the in-app account deletion option (if available), or
• Emailing us at: support@societyease.app

Your data will be permanently deleted within 7 working days unless required for legal purposes.

6. Children’s Privacy

SocietyEase is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: itsupport@thecreativesense.com
Phone: +91 9876543210